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Emotional intelligence performs a significant position at each stage of the gross sales course of. It’s simple to get defensive when prospects problem you on worth or to shortly cave and supply reductions in response to strain. Those are examples of the fight-or-flight response–something salespeople study to keep away from after they construct their emotional intelligence. Sales coach and professional Colleen Stanley cites research that present how emotional intelligence (EI) is a powerful indicator of gross sales success–and affords recommendations on how one can sharpen your expertise and broaden your emotional toolkit.Increasing your emotional intelligence is a certain option to overcome powerful promoting encounters. In Emotional Intelligence for Sales Success, you’ll discover ways to enhance impulse management for higher questioning and listening, which EI expertise are associated to likability and belief, how empathy results in larger gross sales conversations and more practical options, how emotional intelligence can enhance prospecting efforts, which EI expertise are most typical amongst high gross sales producers, and rather more.Customers can get product data and worth comparisons on-line. The true differentiator between you and a bot is your capacity to deftly resolve issues and construct relationships. From enterprise improvement to closing the deal, emotional intelligence will drive your performance–and your success.
Publisher:AMACOM; First version (November 1, 2012) Language:English Paperback:224 pages ISBN-10:0814430295 ISBN-13:978-0814430293 Reading age:18 years Item Weight:12.9 ounces Dimensions:6 x 0.63 x 9 inches